MedSim Clinical Simulation Video Database

Project Overview

The goal of the project was to design a media library that hosts all the B-Line clinical simulation videos before the U-M clinical simulation center updated the simulation recording system to host the videos on a cloud drive.

My Contributions

As part of the UX design/research team, I was involved in every process of this project--from user research and testing to journey mapping and prototyping.

Analyzing the Problem

The disorganized old system that ineffective for the purpose of physicians accessing these videos with ease. Our goal is to develop a searchable database of clinical simulation videos that allows physicians to efficiently access the desired videos according to their needs as students, instructors, and researchers. We aim to design a search tool that provides various search conditions and sorting features.

About the client

Resident and attending physicians at the University of Michigan have limited access to a large repository of training videos hosted by the Clinical Simulation Center. We have identified three types of stakeholders: faculties, researchers, and graduate medical students.

Starting with User Research.

Who, What, and Why.

Interview with potential student users

We conducted a contextual inquiry with a graduate student who has coding knowledge to observe how the user would interact with the current video archive and assigned two tasks to the user. From their interaction, we identified issues of accessibility, confusing search conditions, and time-consuming in the current system.

Competitive Analysis

We conducted competitive analysis indirect, direct and analgous competitors. We found that audio transcription will be needed in the first stage in our solution of enriching searchable contents. We decided to extract audio transcript from each video with a product called Sonic Ai---a tool that coverts video and audio into text with timestamp labeled for each sentence. In this way, we could use the audio transcript as a new searchable dimension to make keywords search doable.

Personas:

Four types of users were created according to interviews

Nina, graduate student user

Nina, a Gen Z graduate medical student, hopes that she could utilize the database to review for exams

Mina, researcher user

Mina, a post-doctoral researcher, hopes that she could use review materials in the database to inform her research

Brent, instructor user

Brent, a tenured medical professor, hopes that he can demonstrate to students medical practices using the database as a pedagogical tool

Samuel, technician user

Samuel, a junior technician, hopes to establish an efficient work flow with the database when uploading videos and updating metadata

Reorienting the problem

To specify our UX question and finalize our design decisions, we performed QOC analyses based on a second interview we did with a potential student user. We reoriented our design question to design a single-platform, efficient searchable medical simulation video database. As a result, we decided to prioritize metadata and audio transcription since these two dimensions have high accuracy and low cost.

User Experience Map and User Flow

Prior to wireframing and prototyping, we performed user experience map analysis and created user flow according to our instructor persona.

demo.mp4

Prototype

Our final prototype incorporates searchable and shareable needs from students, instructors, and researchers. Additionally, administrative account types with separate user flows are created for technician users only--as demonstrated above (1:40).

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